Privacy policy
Welcome to Waglees (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://waglees.com/) and/or use our application (the “Service”). By using the Service, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information in order to provide and improve our Service. The types of information we collect include:
a. Personal Information
- Information you provide directly, such as your name, email address, phone number, profile photo, pet’s name, pet’s breed, pet’s age, and other profile information when you create or update your account.
- Payment or billing information if you purchase items or subscribe to premium features.
- Location information that you provide or that is derived from your device (if you enable location services) to enable features like finding dog-friendly spots or nearby events.
b. Usage and Device Information
- Technical information about your device (e.g., device model, operating system version, unique device identifiers, mobile network information).
- Usage data about how you interact with our Service (e.g., pages/screens visited, actions taken, time and date of access, referring/exit pages, features used).
- Log data, crash reports, and diagnostics.
c. Cookies and Similar Technologies
We use cookies and similar tracking technologies (e.g., web beacons, local storage) to collect and store certain information. This helps us recognize you, remember your preferences, analyze usage, and measure the effectiveness of our services and advertising.
d. Third-Party Information
We may receive information about you from third-party services (for example, social networks, analytics providers) when you link, connect or interact with those services through our app or website.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service (including new features, functionality, and security).
- Create and manage your account, verify your identity, and provide customer support.
- Facilitate social features such as connecting you with other pet owners, organizing events, walks, meetups, and enabling sharing of posts and reactions.
- Enable location-based features (e.g., showing nearby dog-friendly spots, events) if you opt in to location services.
- Process transactions, billing, and payment; send you invoices and receipts.
- Send you relevant communications, such as updates, newsletters, promotional offers (if you’ve opted in), and service announcements.
- Monitor and prevent fraud, abuse, or other malicious activity.
- Comply with legal obligations and enforce our terms of service.
3. How We Share Your Information
We may share your information in the following circumstances:
- With your consent. For example, when you choose to share your profile, pet’s profile, or posts publicly or within the community.
- Within the community. Some of your profile information, pet information, or activity (such as posts, meetups, shared walks, reactions) will be visible to other users of the Service (depending on your settings).
- Service providers. We may share your information with vendors, consultants, and other service providers who perform services on our behalf (e.g., analytics, payment processing, hosting, customer support).
- Business transfers. If we merge with, are acquired by, or otherwise reorganize with another company, your information may be transferred as part of that transaction.
- Legal & safety reasons. We may disclose information if required by law, regulation, legal process, or governmental request; to protect the rights, property or safety of Waglees, our users or others; or to enforce our Terms of Service.
- Aggregated or de-identified data. We may share data in non-personal form (such as statistics, analytics) that does not identify you.
4. Your Choices & Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access and Portability. You can request a copy of the personal data we hold about you.
- Correction or Deletion. You can ask us to correct or delete your account and personal data (subject to retention requirements).
- Opt-out of Marketing. You can opt out of receiving promotional emails by following the “unsubscribe” instructions in such emails or contacting us.
- Location services. If you have enabled location tracking, you may disable location access via your device settings (which may limit certain features).
- Cookie Settings. You can control how we use cookies via your browser or device settings and reject certain categories (though this may affect functionality).
- Restrict or Object. Where applicable, you may request that we stop processing your personal data for certain purposes.
To exercise any of these rights or to ask questions about your data, please contact us at the contact information provided below.
5. Data Security & Retention
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure or destruction.
We retain your personal data for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we implement secure deletion or anonymization.
6. International Transfers
Because we operate globally, your personal data may be transferred to, stored in, or processed in countries other than the one in which you live. Where required, we ensure appropriate safeguards to protect your data in accordance with applicable laws.
7. Children’s Privacy
Our Service is not intended for children under the age of [13/16 — choose appropriate age depending on jurisdiction]. We do not knowingly collect personal data from children under that age. If you believe we have collected information from a child under that age, please contact us and we will promptly delete that data.
8. Third-Party Links & Services
Our Service may contain links to third-party websites, apps or services (for example, social networks or other integrations). This Privacy Policy does not apply to their practices. We encourage you to review the privacy policies of each site you visit. We are not responsible for the privacy practices of those third parties.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. We encourage you to review this page periodically. Your continued use of the Service after the changes means you accept the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Waglees
Thank you for choosing Waglees. We’re committed to making life simpler and more joyful for you and your pet.